master-cooks | The Etiquette To Remember When You Have To Send Wine Back At A Restaurant

Sending wine back at a restaurant can be an awkward situation, but handling it with grace and politeness is important. Start by assessing the wine discreetly after it's poured. If something seems off, such as an unpleasant smell or taste that suggests it's corked or spoiled, calmly inform the sommelier or server. Use polite language and avoid making a scene to ensure the staff knows your intentions are genuine and not simply a matter of personal preference. It's helpful to describe the issue clearly and concisely, as this allows the staff to address the problem more effectively. They will likely offer to replace the bottle or suggest an alternative. Remember to be patient and understanding; mistakes happen, and the staff is there to help rectify the situation. Expressing gratitude for their assistance can go a long way in maintaining a positive dining experience. If the sommelier or server confirms the wine is faulty, they will typically replace it without additional cost. By approaching the situation with tact and respect, you can ensure a smooth resolution and continue to enjoy your meal without unnecessary discomfort.

The dos and don'ts of sending back wine in a restaurant

While it can often be more economical to order a bottle of wine instead of just a glass, choosing a bottle you’ll enjoy enough to finish can feel like a bit of a risk. Whether you ask the sommelier for a recommendation or pick one that catches your eye, it’s completely acceptable to return a wine if it doesn’t meet your expectations. Camille Parson Goldstein reminds diners that it’s the server’s responsibility to provide you with what you want, a principle she refers to as "Hospitality 101." However, there are some guidelines you might want to follow to make the experience smoother.

Timing is crucial when it comes to returning a bottle without coming off as rude. A reputable restaurant should allow you to taste the wine before it’s served to the table, and if you find it unsatisfactory, you should inform your server right away. Goldstein suggests that you shouldn’t finish an entire glass before letting the server know you’d like to return it. It’s probably obvious, but you definitely shouldn’t drink the whole bottle before expressing your dissatisfaction either.

These suggestions align with other wine ordering etiquette, such as avoiding the selection of wine based solely on its color, as that doesn’t accurately reflect its flavor. Instead, opt for a wine you’re familiar with or ask the sommelier for a tasting or a recommendation based on your taste preferences and the meal you’re having.

The Etiquette To Remember When You Have To Send Wine Back At A Restaurant

The dos and don'ts of sending back wine in a restaurant

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